Support
At FlexCutter we are aware that the investment you make when you buy your Vinyl Cutter is very important for your family, you and your business, we know that this is a money-making machine and that your manufacturing processes or even all your business depend on it. income. For this reason, the technical support we provide is of A1 quality, our premise is to make your equipment work as long as it has to be maintained or requires a repair due to the natural wear of parts over the years, these have a minimal impact on your business.
Vinyl Cutters are equipment that work under very harsh conditions, are subject to vibration, dust, debris, etc. and their components are constantly subjected to a lot of friction, which is why they demand more attention in terms of manufacturing quality, but also timely technical support. , cheap and fast.
We put at your disposal different means of support and the best technical support available on the market:
Person to Person
We visit the place where your router is operating and we give you personalized assistance quickly.
Free Phone
We put at your disposal the line +1 (626) 400-8899. You can call us from all over the country and receive immediate assistance if it is something simple or schedule a conference or visit if necessary.
Skype Video Conferences
To support you in a more economical way, we have the Skype user supportflexcutter which we use to make video conferences and to answer your technical queries.
YouTube channel
FlexCutter has YOUTUBE support channels in English and Spanish, where you will find tips, how to easily solve the most common technical problems and much more. Look for the FlexCutter Support channel.
Facebook Support Group
It is not a channel of the company or that we manage, but it is also an efficient means of help called Owners of Vinyl Cutters - FlexCutter, in this closed group you can request or give help to other owners or operators by joining.
Printed and Digital Material
We have at your disposal printed or downloadable manuals of operation, installation and preventive maintenance.
For more and more detailed information, visit our “CONTACT” section on this website.